What if my child didn’t bring a pre-pay form?

Articles in this section

Chris Hudson

April 13, 2026

We will communicate to you in advance of a photo-shoot if we offer the pre-pay form option. If you did receive an email from us with an attached pre-pay form, then this article applies to you.

If your child forgets to turn in a pre-pay form on the day of the photo-shoot, we will still take your pictures that day. No one is EVER turned away. You will be contacted in several weeks via email with a link and password to view your images online. You can pay for any prints or digital images at that point using our online shopping cart functionality.

Can I place a single order for multiple siblings?

I received an access card with an access code – how can I order my photos?

I received an email with login information – how can I order photos?

Where can I see the status of my order?

How long will the delivery take?

Is the logo (watermark) going to be removed from the image?

Know a school that
needs better photos?

Refer a school that books a picture day with us, and we’ll send you a $500 referral payment as a thank you.

Ready to Get Started?

School Photography Inquiry

Looking for a new partner for your school pictures? Let's chat about how we can serve your families.

ID Card Request

Need replacement badges or staff IDs? Submit a request directly
through our portal.

Frequently Asked Questions

What makes your school photography experience different?

We provide a seamless, relationship-focused photography experience designed to capture the authentic spark in every student. From planning and picture day logistics to final gallery delivery, our team ensures a smooth process, heirloom-quality images, and exceptional service for schools and families alike.

How does your Picture Day process work?

Once your school partners with us, we handle everything — scheduling, communication, on-site coordination, and secure online galleries. Our team creates a fun, organized environment on picture day and delivers beautifully edited images through an easy-to-use ordering system.

Do you offer sports, senior, and special event photography?

Yes! In addition to traditional school portraits, we specialize in senior portraits, sports photography, media days, family sessions, and special events. Each photographer brings expertise in their area to ensure professional, high-quality results every time.

How do parents order photos or request replacement IDs?

Parents can conveniently order photos and access galleries through our secure online portal. If replacement badges or staff IDs are needed, requests can be submitted directly through the portal for fast and efficient processing.